Privacy Policy for Perth Mini Charter
Effective Date: [28/02/2026]
At Perth Mini Charter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website at https://perthminicharter.com.au/ or use our minibus and transport services.
By accessing or using our Site and services, you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
We may collect the following personal information that you voluntarily provide:
- Contact details: Name, email address, postal address, phone number
- Booking information: Travel dates, pickup & destination addresses, number of passengers, special requirements
- Payment information: Card details processed securely via third-party payment providers
- Communication data: Emails, messages, and feedback you send to us
- Website usage data: IP address, browser type, pages visited and other technical information collected via cookies and analytics tools
We only collect personal information that is reasonably necessary to provide and improve our services.
2. How We Collect Your Information
We collect personal information:
- When you complete an online booking or enquiry form
- When you communicate with us by email, phone, or chat
- Through cookies and similar tracking technologies when you use our Site
We may also collect information from third parties (e.g., payment processors), where necessary to deliver services to you.
3. Use of Your Personal Information
We may use your information for purposes including:
- Processing bookings and providing transport services
- Confirming reservations and communicating service updates
- Responding to your enquiries and requests
- Improving our services and website functionality
- Administrative and billing purposes
- Marketing and promotional communications (with your consent)
4. Disclosure of Your Personal Information
We may disclose personal information:
- To service providers who help deliver our services (e.g., payment processors, IT support)
- To law enforcement, regulatory authorities, or government agencies where required by law
- To third parties if you have specifically consented or where necessary to fulfil your booking
We do not sell or rent your personal information to third parties.
5. Cookies & Website Tracking
Our Site uses cookies and similar tracking technologies to personalise content, improve your experience, and analyse trends.
You can choose to disable cookies in your browser settings, but this may affect some functionality of the Site.
6. Data Security and Storage
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure by:
- Using secure servers and encryption
- Applying appropriate access controls
- Regularly reviewing our security practices
Despite these safeguards, no transmission over the Internet can be guaranteed as completely secure.
7. Retention of Personal Information
We retain your personal information only as long as necessary to fulfil the purposes listed in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Access, Correction & Opt-Out Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask for corrections to inaccurate or incomplete data
- Opt out of marketing communications
To make a request, please contact us using the details below.
9. Complaints and Contact
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Email: [minicharterperth@gmail.com]
If you are not satisfied with our response, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Effective Date.” Your continued use of our services after changes reflects your acceptance.
